Case Study

NDA / Ops Automation

Category: Operations

Role

Product + eng partners

Timeline

6 weeks pilot

Stack

Next.js, Python workers, OpenAI, Postgres

Challenge

Automate multi-step review across documents and ticketing without breaking controls.

Approach

Mapped current-state process, added evals + approvals, then automated safe paths first.

Build

Ingestion, classification, reviewer UI, audit logging.

Outcomes

Cycle time goal hit; adoption planned for more queues.

Next steps

Extend to additional regions and add drift monitoring.

CTA

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