Use Case
Claims Intake & Routing
Audience: Insurance and ops teams
OperationsRisk
Problem
High-volume claims arrive unstructured; manual triage delays reviews and misses risk cues.
Solution
Document intelligence that normalizes intake, flags risk, and routes to the right queue with approvals.
What we build
- • Multi-format document parsing
- • Entity extraction + validation
- • Risk signal heuristics + LLM
- • Queueing + reviewer UI
Integrations
- • S3/GCS ingestion
- • Case management systems
- • Email + webhook triggers
- • Data warehouse for analytics
Success metrics
- • Touch time reduction target
- • Routing accuracy target
- • Reviewer throughput baseline
Timeline
4–7 weeks with pilots per line of business
Guardrails
- • Deterministic parsers for critical fields
- • Human-in-the-loop approvals
- • Versioned schemas + audits
Next step
Want this in production?
We'll map this use case to your stack, governance needs, and rollout plan.